-We have introduced our home delivery catalog with home and gift appropriate designs to choose from, all easy to order online! We are offering free delivery temporarily on selected days. Please see the 'Shop' page for current options and delivery day availability.
If you have something more custom in mind, just send us a message!
-A 50% non-refundable retainer is required to reserve an event date and time. Bookings are not guaranteed until the retainer is paid.
-Final balance is due at least 7 days before event. No changes can be made to the order after that time.
-Orders placed less than 14 days before the event may be assessed an additional charge for shipping of supplies if needed.
-While we use the highest quality balloons and our artists take every precaution necessary to ensure that décor will last through your event, sometimes balloons pop. We are not responsible for damage occurring for any reason after we leave the venue.
-We will place any décor per client’s initial instruction but will not move or reinstall décor after it's set.
-Cancellations made at least 30 days before an event may apply the 50% retainer to a future event within 6 months. Orders placed within 30 days of an event date are not eligible for cancellation.
How far ahead do I need to place an order?
-As soon as you decide you'd like to have balloon decor for your event, you can contact us. We book as far as a year in advance. Some dates are more popular and book quickly.
How much do you charge for delivery?
-Delivery charges are calculated based on location and venue and start at $25 locally.